- Employee discounts
- Health insurance
- Paid time off
- Model excellent customer service by helping customers when necessary.
- Oversee daily opening and closing of the store.
- Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees and planning weekly schedules.
- Immediately respond to customer complaints and resolve as best as possible.
- Maintain inventory at appropriate levels and direct cycle counts.
- Coordinate sales promotions, marketing and special events.
- Direct merchandising in the store and ensures it is clean and organized. Also responsible for maintaining signage.
- Participate in the weekly ordering of merchandise and oversees deliveries and restocking.
- Be a role model. Create a safe work environment and ensure compliance with all store policies and safety standards.
- Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.
- Outstanding customer service skills and a professional attitude.
- Excellent communication skills, written and verbal.
- Committed to continually learning and pursuing training and development opportunities.
- Ability to supervise other employees and understand the fundamentals of leadership.
- Strong knowledge of products contained in the store.
- Motivated, organized, self-starter. Able to think independently and solve problems.
- Understanding of store operations, including finances, inventory control and pricing strategy.
- Strong math, reading, writing, and communication skills.
- Knowledge of effective sales methods and techniques.
- Understand how to efficiently operate the stores point-of-sale system.
- Able to work a flexible schedule, including holidays and weekends.
- Drive growth in the company through increasing sales and reducing expenses.
- Build a string team of motivated and productive retail associates.
- Expand knowledge of retail operations, including inventory management and pricing strategies.
Headquartered in Chicago, IL, True Value has a proud heritage of supporting the growth and success of independent retailers—it’s how we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.
After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.
Committed to long-term sustained growth and success, True Value serves more than 4,500 stores worldwide with retail sales in their communities, totaling about $10 billion, with 13 regional distribution centers and approximately 2,500 True Value Associates.
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